My assignment is due tomorrow and when I attempt to upload the assignment I am getting the error - Submit failed, please try again.
I am responding to a discussion post but when I click post reply nothing happens or the page will refresh and not submit
2. Current browser version
Note: While all major browsers are supported, Chrome and Firefox report less instances of issues.
3. Turn off plugins
Some browser plugins or extensions (Grammarly, Adblock, etc.) may conflict with Canvas and affect functionality.
4. Try a different browser
To ensure the issue is not related to the browser you are using, please attempt the upload using a different browser (such as the ones suggested above).
This can assist in troubleshooting by identifying if the issue is browser specific.
5. Use an incognito/private window
You may find that using the incognito or private mode for your browser can help to “turn off” any browser plugins or extensions and/ or may avoid issues related to browser cache and cookies.
Attempt your upload in the incognito or private browser mode and see if this makes a difference (please note that this assumes plugins are not enabled in incognito mode, which may not always be the case.)
6. Check Connection
When uploading a large file, if your internet connection is not strong enough, a file can take a long time to upload (for security reasons this delay can cause a timeout in the secure connection and cause the upload to fail).
If a wireless connection is only available, please ask others in your house to temporarily turn off or restrict their use of the internet while you upload. Please ensure that your smartphone or any other personal devices are not using up bandwidth.
7. Check file size
There is a file size upload limit of 500 MB for submissions in Canvas, but even large files below this limit can take a long time to upload. If your file size is large and you are having difficulties, please contact your instructor
8. Check for network router/ firewall
Some internet service providers (e.g. at a workplace or free Wifi locations) may not allow a connection to port 8443 which is what Canvas uses to authenticate. If this is the case, you will need to find a different location to access Canvas from.